Due to the interest expressed by my readership, I will share with you all the response I received from Woolworths this morning:
Dear Terri
Thank you for taking the time to inform us about the problem that you experienced at Woolworths.
We are sorry to hear that you were disappointed with the flowers.
If possible, please can you forward the barcode, sell-by date, purchase store as this will truly assist me and we will correspond with you again, as soon as we have received feedback.
Please may we request that you forward us your Woolworths account number if you're a card holder. (for logging purposes)
If not, please supply your full contact details:
* title
* postal address* telephone numbers
Kind RegardsChristopher WallCustomer Service Consultant
2 comments:
did you provide them with the requested information?
Who keeps that stuff? and for a bunch of flowers?!
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